The travel industry faces many challenges that require its players to be highly flexible and capable of speedily re-sizing their operations. The internet is now a permanent and pervasive part of business processes; it dominates procedures and work flow. Suppliers and purchasers face drastic changes in the way they operate. The traditional separation between the work of tour operators and travel agencies is shifting and both have to meet customers’ high expectations by offering a constantly changing, wide range of choices to the market. A market that has easy and unlimited access to travel information and worldwide offers through the internet on a 24/7 basis. Solution Competitor systems offer partial solutions for travel agencies, tour operators or wholesalers. In comparison, El-Moltaqa’s TCO is a complete, advanced software system. It handles front and back office administration for businesses dealing with anything from ten to ten thousand customers each day. It can handle FIT and groups, outgoing, incoming and domestic, with the most extensive features of modern business. TCO is powerful, fast, scalable, accurate and balanced. Most important of all, it is easy to use. TCO connects easily to third-party reservation systems for fast and accurate data transfer and online availability checks, reservations and bookings in third-party systems. It can also be integrated with SAP-, accounting-, and other systems. Features
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